My name is Roberto. In a nutshell, well, I would be the nut. I love the material that I sell. I only buy materials I want for myself and share them with like-minded people. I cut and polished a big part of the collection. I also love the colorful geology of Africa, after all, who can beat the creative power of geological time? I always try to post my prices as low as possible to make them affordable. If you have any questions concerning my products, please contact me. After all, this is my favorite subject. Thank you.
Q and A
Q. How do I know the status of my order?
A. Once you have placed your order, we will send you a confirmation E-mail to track the status of your order. Once your order is shipped we will send you another E-mail to confirm the expected delivery date as well as the link to track your order.
Q. I need to make changes to the order iv already placed.
A. We can only make changes that have not been shipped. Feel free to contact us by E-mail so that we can make changes.
Q. Do you accept returns?
Yes, we do. But you need to require the following conditions.
The item was not on sale or Liquidation.
The item is not damaged in any way.
The return request is made within 7 days of delivery.
The item is packed in its original packaging.
You pay the return shipping charges.
Q. Do you charge the actual shipping price?
A. I offer Free shipping with the purchase of $ 100 Can. (about 72$ USD)
If your purchase total is less than 100$ Can. You will pay for the actual shipping price. If for any reason you are overcharged, I will always refund you the shipping overages.
.
Pick is available for customers willing to pick up their order.
I will always offer a shipping discount for pick-up orders even if it's an item with free shipping.
Feel free to contact me with any questions.
Sarinas gems
1575 Robert Charbonneau, unit 301, Montreal, Quebec, canada H4N 2Y7
Always open
